Welcome to the mxHero Email Toolbox Support & Feedback portal. Please use this forum for suggestions, comments, requests, etc. Use the HelpDesk Forum for support requests. Thank you!

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How long will my tracked attachements be available?

CoolFede 11 years ago 0
Just a quick question.
I was trying this feature and the html file attached says that the files would only be available for 30 days.
Is this correct?
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Chinese language support please!

Matt Humphrey 11 years ago 0
I can help translate if you like.
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time zone

Peter Lee Budi Banjarsantamari 12 years ago updated by MC Carter 11 years ago 13

when I set mxHero to send an email tomorrow at 7AM, based on what timezone will email be sent ?  my chrome (Eastern Standard Time) ?  my windows (Pacific Standard Time) ?  my physical location (Hongkong) ?

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Under review

private delivery not sending to all recipients

Jamal DePina 11 years ago updated 11 years ago 2
when attempting to send to multiple persons it seems iffy that they receive it..

normally i would send messages out individually and get several track messages.. but when using the private delivery i only get one or two

i've really appreciated the mxHero product otherwise - thanks !

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1. Why not Firefox and Opera also? 2. In stead of BCC, can direct separate emails be sent with mxHero?

Sukhen 11 years ago 0
I love mXHero at Gmail on Chrome so much but it is not working at Firefox and Opera.... Also, I'd love to spllt emails so that they become direct to each contact in stead of the bcc way
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UI language

Alexandre Gauvin 11 years ago 0
UI translated in other languages (french !) would definitely open your market.
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reminder feature

Maura Walsh 11 years ago 0
I just installed mxHero yesterday, so I'm still learning the ins and outs, but I don't see the reminder feature anywhere. I think I read somewhere that there should be a yellow button for mxHero above the reading window, but the only time I see any mxHero button is when I'm composing an out-going email, never when I receive an email. What am I missing?
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500 Internal Server Error

Bettie Sotomayor 12 years ago updated by alex (CEO) 12 years ago 1

When I access More>Auto Signatures or More>Email Footers and then attempt to add the first one the URL is coming up 500 Internal Server Error.  It started doing this in the last 6 hours or so - I waited before I submitted a report.

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Under review

Change schedule time

Ilán Vivanco 11 years ago updated by alex (CEO) 11 years ago 1
Hi, I've just started using this great app!
I wonder how can I change the time of an scheduled email? Is this possible?

Thanks!
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In language which wroten from right to left, all the interface grt mess..

טבע אמיר 12 years ago updated by alex (CEO) 12 years ago 1

In language which wroten from right to left, all the interface grt mess..