Dine kommentarer

Niel,

Permissions seems to be ok. Apart from that if you are seeing emails in your sent folder it is because we could process successfully. Sometimes emails are delay in delivery because Gmail has a backoff algorithm for thirdty party Applications related to each user quota. 

Can you send me an email to jproyo@mxhero.com with the extension to see if arrives?

Best,
Neil,

Thank you for contacting us. Unfortunately if your emails are in Draft folder means we couldn't even get the email to be send. On the other hand, no emails were lost because if we could get your emails to be send we don't delete or anything from your Gmail folders. 

I was checking deeply your case and i have detected you have a security restriction in your Draft folder. I would like you to enable access following this instructions http://wiki.mxhero.com/display/docs/Enable+Folder+... in order to not have this problem anymore. If you don't enable this we wont be able to process your emails.

Let me know.

Best,


Kundesupport af UserEcho