I just love mxHero and think it is a great app and normally runs perfectly.
Occasionally though mxHero seems to hang-up and not send an email and leaves it in the Drafts folder. At first I thought it was related to the size of the attachments in the email taking a long time for mxHero to upload to their servers (or is the email with attachments now stored in our Google Drive folder as within the last week I had to accept some terms of service allowing my Google Drive folder to be accessible by mxHero) so all can be tracked.
Just a few days ago I sent an email with some pictures and left it for some hours and it was still in my Drafts folder so I finally just sent it without mxHero and it does not look like it was ever sent with mxHero when I went back and checked the Sent folder.
Just today, I saw the same problem with an email I sent using mxHero where the email remained in the Drafts folder so as advised above I changed something in the email and tried to resend it with mxHero and it still did not go through so I finally just sent the email without mxHero, but when I checked my Sent folder I see this email was sent three times, i.e. the first two times with mxHero must have finally been sent and the third time I sent it without mxHero was sent.
Another case of an email that was not sent using mxHero was a St, Patrick's email of thanks I sent back on St. Patrick's Day where I just ran across it a few weeks ago in my Drafts folder that it had not been sent, so I belatedly just sent it without mxHero.
Because of this issue, I am a little reticent and hesitant to use mxHero for tracking urgent and extremely important emails unless I keep an eye on my Drafts and Sent folders to make sure it does indeed get sent.
Please address any issues offline with me by providing me the best way to contact you as I would not want any of my personally identifiable information such as my email, etc posted for reasons of spam, security, etc especially since in some of the replies from mxHero I can see the user's email address, etc is included in the reply.
Again, I just love mxHero which normally runs without any problems although in the last week since the 'Google Drive integration' I have seen more problems than in the past it seems.
Occasionally though mxHero seems to hang-up and not send an email and leaves it in the Drafts folder. At first I thought it was related to the size of the attachments in the email taking a long time for mxHero to upload to their servers (or is the email with attachments now stored in our Google Drive folder as within the last week I had to accept some terms of service allowing my Google Drive folder to be accessible by mxHero) so all can be tracked.
Just a few days ago I sent an email with some pictures and left it for some hours and it was still in my Drafts folder so I finally just sent it without mxHero and it does not look like it was ever sent with mxHero when I went back and checked the Sent folder.
Just today, I saw the same problem with an email I sent using mxHero where the email remained in the Drafts folder so as advised above I changed something in the email and tried to resend it with mxHero and it still did not go through so I finally just sent the email without mxHero, but when I checked my Sent folder I see this email was sent three times, i.e. the first two times with mxHero must have finally been sent and the third time I sent it without mxHero was sent.
Another case of an email that was not sent using mxHero was a St, Patrick's email of thanks I sent back on St. Patrick's Day where I just ran across it a few weeks ago in my Drafts folder that it had not been sent, so I belatedly just sent it without mxHero.
Because of this issue, I am a little reticent and hesitant to use mxHero for tracking urgent and extremely important emails unless I keep an eye on my Drafts and Sent folders to make sure it does indeed get sent.
Please address any issues offline with me by providing me the best way to contact you as I would not want any of my personally identifiable information such as my email, etc posted for reasons of spam, security, etc especially since in some of the replies from mxHero I can see the user's email address, etc is included in the reply.
Again, I just love mxHero which normally runs without any problems although in the last week since the 'Google Drive integration' I have seen more problems than in the past it seems.