Tus comentarios
Bettie, if you temporarily disable them and reload the browser, does the problem continue.
You can disable extensions by going to the special URL chrome://extensions/ (just paste in the address bar of chrome). You can click a checkbox next to the extensions to temporarily disable.
Then you should refresh the browser.
Got back from engineering. This is a known issue, still being worked on. Keep you posted.
Awesome. That definitely helped! It looks like you have some other extensions or lab features enabled. Is that correct? Which ones are you using, if any? This way we can simulate.
We are working to make our extension work better with other add ons.
We are working to make our extension work better with other add ons.
Ok. Looking into to it. Thanks for your patience! Get back to you.
Andrew, thanks for the encouragement!
I am forwarding your comment to engineering. They might want to contact you directly.
Best!
I am forwarding your comment to engineering. They might want to contact you directly.
Best!
Bettie, could you send a screen shot or clipping to contact@mxhero.com? I think I understand but a picture would confirm.
Thanks again!
Thanks again!
Bettie, can you email contact@mxhero.com? We can then move your support to a private channel and get it resolved.
Sorry for the issues and thanks for reaching out. Look forward to your message.
Best
Sorry for the issues and thanks for reaching out. Look forward to your message.
Best
Andrew,
Does this happen when you compose a new email or only when you reply to an existing one?
Thanks
Tal,
Updating. The developers are currently working on improved image embedding. We will probably have internal tests over the next couple days. Everything looking good we may update the service as early as next week.
Keep you posted...
Servicio de atención al cliente por UserEcho
Bettie,
Great news!
Note, we are working on adding an app to Toolbox that will place headers and footers into your email. Maybe in November some time.
We also have Hero Signatures, which is an email branding tool. We're adding campaign tracking early next month. Might be an option.
Thanks for the great feedback and keep us posted!