Welcome to the mxHero Email Toolbox Support & Feedback portal. Please use this forum for suggestions, comments, requests, etc. Use the HelpDesk Forum for support requests. Thank you!

+3

Doesn't appear my sent email in sent folder

Galántai Tamás fa 12 anys updated by Tall Mark fa 11 anys 2

When I send an e-mail with mxHero Toolbox, gmail doesn't show my sent email in sent folder.

+3

Phishing warning in Gmail recipients

George L fa 11 anys 0
When I'm sending email through mxHero, recipient gets yellow box fish phishing alert:

"This message may not have been sent by: ******@gmail.com Learn more Report phishing"
+3

strange html tracking messages received when sending email

Jamal DePina fa 11 anys updated by CoolFede fa 11 anys 1
im getting the following notifications to notify me of message tracks:

=?UTF-8?Q?_home?=
MIME-Version: 1.0
Content-Type: multipart/mixed;
boundary="----=_Part_12867_728468635.1399033164610"
X-mxHero-ShortCodeRemoverFilter-Ignore: true

------=_Part_12867_728468635.1399033164610
Content-Type: multipart/alternative;
boundary="----=_Part_12868_568076898.1399033164610"

------=_Part_12868_568076898.1399033164610
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit

Email Tracker

Email sent to xxx@gmail.com has been opened.

#ifnotnull( )
Details: {0}


Click Track powered by mxHero Inc. - http://www.mxhero.com">mxHero
Copyright 2011-2013 mxHero, Inc. All rights reserved
------=_Part_12868_568076898.1399033164610
Content-Type: text/html; charset=us-ascii
Content-Transfer-Encoding: 7bit

[snip]

then the rest of the original email in html
+3

Attachment tracking on recipient end

John Ahlers fa 12 anys updated by alex (CEO) fa 12 anys 1

Just wondering how this appears on the recipient end. Is the recipient is notified or asked to agree to attachment tracking?

+3

mxHero Gateway timed out

Brunello Menicucci fa 11 anys updated by Todd Shoemack fa 11 anys 4
Hello, since this morning I'm getting a "time out" when trying to send mail with mxHero. I'm on GApps free edition with my own domain.
I've tried to disable and re-enable the extension in Chrome but didn't succeed...
Any idea about that?

+3

Track all emails I send

Patrick Heaphy fa 11 anys 0
I send out multiple emails a day to prospective clients, I would like to track each of them and get a single report back on who opens it, downloads the pdf and clicks the url link I send.

How can I automatically set so it "Auto tracks" each email?
+2

Attachment icons jumbled

Bettie Sotomayor fa 12 anys updated by alex (CEO) fa 12 anys 11

When I want to add a link (attachment) to my Gmail the icons across the row where the mxHero icon is located become jumbled. I cannot access the icon for the Google Drive.  The "A" icon to access those formatting options is fine because it pops up above the row.  The attachment icons are in line with the mxHero icon.


This appears to be a problem whether the message is in the frame or as a pop out of the browser when editing it.

+2

read receipt not working 3.20

Jonathan Mills fa 11 anys updated by Jamal DePina fa 11 anys 1
I'm curious if there are certain servers that prevent read-receipt from being generated by user? I just got a response email from client and never received any notification that they read the email I sent...
+2

Schedule messages for upto a year in the future

Roger Anderson fa 11 anys actualitzat fa 11 anys 8
Remove the One month timeline,
Quite often there are emails the next action on which is not for 8 to 10 weeks ( Say something in international shipping for example)
It would be ideal to have this open upto a year
I'm starting to get to the point where I'd have to start paying for MX hero soon ;-)



Allow scheduling up to a year ahead please...
+2

Как удалить вставку в письма? Это такая глупая реклама?

Как удалить вставку в письма (подпись от  mxHero)? Это такая глупая реклама?

How to remove the insert in writing (signed by mxHero)? It's such a stupid ad?