Welcome to the mxHero Email Toolbox Support & Feedback portal. Please use this forum for suggestions, comments, requests, etc. Use the HelpDesk Forum for support requests. Thank you!

0

Not adding a footer or siganture

Toby Treacher 11 year бұрын updated by alex (CEO) 11 year бұрын 1
Hi,
I have been experimenting with some private business networks... eg: Yammer and Podio.  Both let you create items using email, but footers and signatures play havoc with these services.  Is there a way to not attach a footer/signature when sending to a particualr domain?
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Don't receive mail on sending email adres

JabbarNL 11 year бұрын 0
Hello, sorry for my bad English but sometimes I put my own email adress in the recipients box for archiving this mail. But When I use MxHero to send delay email I never receive a copy of the mail? Al the other recipients will receive the mail.... Can somebody tell me how this happents?
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Porque el envío programado no funciona, solo envia un correo de entrega programada.

Dennisgerbert 11 year бұрын 0
1. el envio programado registra que si se envia
2. envia un correo de entrega programada.
3. NO envia a la hora programada.
4. Que es necesario realizar para que funcione el envío programado.
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Under review

mxHero requires your authentication in order to continue

Michael Korth 11 year бұрын updated by Ryan Hart 9 year бұрын 27
when I try to send a mail in gmail via mxHero, the above message appears.

Anyone with the same problem or - even better - with a solution for that?

thx
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Under review

Make mail2cloud optional

Dan Gagliardi 11 year бұрын updated by alex (CEO) 11 year бұрын 1
it's a nice feature but I'm getting emails from friends, etc. saying they are blocked from accessing my attachments. Why not make the ability to save to drive or box "optional", ie click on total track and by default drive and box are not enabled. Click on the one you want or don't click any and the attachments are sent as normal.
0

Don't use Google Account Name to send email

Harsh Kanchan 11 year бұрын 0
I have a registered gmail account with name Harsh. While I want email to be sent with name as CAC. When I am sending mail using MxHero, mail is getting sent with Harsh as username. I want it to be sent as CAC. 

Gmail sends my mail with CAC as name while with MxHero it gets sent with Harsh. Please provide option to edit the name by which one wants to send the mail. 
0

Still not showing icons

E. Thyssen 12 year бұрын 0

Tried all; incl Gmeilius.  Nothing.  Nada.  After working yesterday while Marcelus spent an hour, then reload and . . .  nothing.  Checked everything and all looked fine but no icon on compose.

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Under review

not working

Holly Brissette 11 year бұрын updated by mxhero (Admin) 11 year бұрын 2
Not working. Sent the emails to myself with images, had M X hero installed in my Chrome Gmail - marked sais emails for notification upon recieving email and opening with images showing in /gmail...NOTHING --- DID THIS 6 TIMES
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Undelivered Mail

Sally Beardon 11 year бұрын updated by alex (CEO) 11 year бұрын 5

Although this is a great add on I will have to stop using as a lot of my emails are coming back as undelivered. I assume that they are being classed as spam

0

Italics switching to bold orange Courier

Aman Daro 11 year бұрын жаңартылды 11 year бұрын 4
When MxHero is activated as a Chrome extension, and when an email uses italics, the font shifts to a bold orange Courier. I first thought this was a Gmail or Chrome issue, but after turning off specific extensions, I determined that mxHero was the culprit.  I've attached screen shots below:

Gmail with MxHero turned on:
Image 7


Online version:
Image 8


Gmail with MxHero turned on:
Image 9


Online version:
Image 10