Toolbox / mxHero

Welcome to the mxHero Email Toolbox Support & Feedback portal. Please use this forum for suggestions, comments, requests, etc. Use the HelpDesk Forum for support requests. Thank you!

Or leave us a private message

No similar topics found.

0 similar topics found. Vote for them.

Doesn't appear my sent email in sent folder

11 years ago • updated by 10 years ago • 2

When I send an e-mail with mxHero Toolbox, gmail doesn't show my sent email in sent folder.

Vote

Phishing warning in Gmail recipients

10 years ago • 0

When I'm sending email through mxHero, recipient gets yellow box fish phishing alert:

"This message may not have been sent by: ******@gmail.com Learn more Report phishing"

Vote

strange html tracking messages received when sending email

10 years ago • updated by 10 years ago • 1

im getting the following notifications to notify me of message tracks:

=?UTF-8?Q?_home?=
MIME-Version: 1.0
Content-Type: multipart/mixed;
boundary="----=_Part_12867_728468635.1399033164610"
X-mxHero-ShortCodeRemoverFilter-Ignore: true

------=_Part_12867_728468635.1399033164610
Content-Type: multipart/alternative;
boundary="----=_Part_12868_568076898.1399033164610"

------=_Part_12868_568076898.1399033164610
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit

Email Tracker

Email sent to xxx@gmail.com has been opened.

#ifnotnull( )
Details: {0}

Click Track powered by mxHero Inc. - http://www.mxhero.com">mxHero
Copyright 2011-2013 mxHero, Inc. All rights reserved
------=_Part_12868_568076898.1399033164610
Content-Type: text/html; charset=us-ascii
Content-Transfer-Encoding: 7bit

[snip]

then the rest of the original email in html

Vote

Attachment tracking on recipient end

11 years ago • updated by 11 years ago • 1

Just wondering how this appears on the recipient end. Is the recipient is notified or asked to agree to attachment tracking?

Vote

mxHero Gateway timed out

10 years ago • updated by 10 years ago • 4

Hello, since this morning I'm getting a "time out" when trying to send mail with mxHero. I'm on GApps free edition with my own domain.
I've tried to disable and re-enable the extension in Chrome but didn't succeed...
Any idea about that?

Vote

Track all emails I send

10 years ago • 0

I send out multiple emails a day to prospective clients, I would like to track each of them and get a single report back on who opens it, downloads the pdf and clicks the url link I send.

How can I automatically set so it "Auto tracks" each email?

Vote

Attachment icons jumbled

11 years ago • updated by 11 years ago • 11

When I want to add a link (attachment) to my Gmail the icons across the row where the mxHero icon is located become jumbled. I cannot access the icon for the Google Drive. The "A" icon to access those formatting options is fine because it pops up above the row. The attachment icons are in line with the mxHero icon.

This appears to be a problem whether the message is in the frame or as a pop out of the browser when editing it.

Vote

read receipt not working 3.20

10 years ago • updated by 10 years ago • 1

I'm curious if there are certain servers that prevent read-receipt from being generated by user? I just got a response email from client and never received any notification that they read the email I sent...

Vote

Schedule messages for upto a year in the future

10 years ago • updated 10 years ago • 8

Remove the One month timeline,
Quite often there are emails the next action on which is not for 8 to 10 weeks ( Say something in international shipping for example)
It would be ideal to have this open upto a year
I'm starting to get to the point where I'd have to start paying for MX hero soon ;-)

Allow scheduling up to a year ahead please...

Vote