Welcome to the mxHero Email Toolbox Support & Feedback portal. Please use this forum for suggestions, comments, requests, etc. Use the HelpDesk Forum for support requests. Thank you!

+2

Email scheduled to later are just right away since today.

Julien Fritsch 10 years ago updated by Tall Mark 10 years ago 2
I jsut noticed that when I schedule an email for tomorrow, ... and click send, the email is sent right away instead.
+2

Prevent specific/s URL/s from being tracked or all URL from being tracked or attachments from being sent as links

CoolFede 10 years ago updated by James Carroll 10 years ago 1
Hello,

Quick question:
Is there any way I can have an email tracked but not make the attachments links or not make all URL modified to be tracked?

Basically, just track email being opened, forwarded, read... etc. without changing URLs and/or attachments.

You're doing a wonderful work with mxHero! Keep it up!
Thanks in advance!
Federico.
+2

Can I view account activity online?

Barry Seymour 10 years ago 0
Is there a way to login to the MXHero web site with my account and see activity that has been done on my behalf? Example: A week ago I set an email to be sent today. Is there a way I can login to the site to see / confirm that it was sent?

Thanks,

+2
Under review

I want to send an email 3 months later, is this possible?

M. Roest 10 years ago updated by alex (CEO) 10 years ago 2
I would like to send an email a lot later, because I want to email someone at the beginning of the new academic year (september) when the new academic year is just starting. Currently I see that mxHero can only mail a month ahead. Is it possible to make this longer, or are there other services that do this?

I'm quite new to this.
+2
Under review

No mxhero in gmail new compose window

Harmony Major 10 years ago updated by CoolFede 10 years ago 2
Same problem as here: https://mxhero.userecho.com/topic/265491-no-button...

I've restarted the extension, disabled/reenabled it, deleted and reinstalled it, shut down and restarted Chrome, reloaded endlessly, and still, MXHero only shows button sometimes. Have tried new compose window and full screen, but nothing helps.

Very occasionally, if I close the new compose window's draft, go to Drafts, reload browser, and reopen draft from the Drafts box, I'll finally see it.  But not usually.  How can I fix?

I have Streak CRM, which I think may coincide with this one in an ugly way.  It offers similar functionality (that I can't turn off individually, i.e. mail tracking).

Thanks in advance!
+1

Загрузка и использование Tolbox со смартфона.

Im. 8 years ago 0

Будьте добры подскажите как загрузить и воспользоваться с помощью смартфона ??

С уважением.

+1

Gmail in Google Apps sending through mxHero even that it is removed from domain.

Maciej Egermeier 10 years ago updated by annoyed02 10 years ago 1
I was testing mxHero and removed it from my Google Apps domain.
The problem is that emails are still routed through mxHero. When I get mailer daemon messages I have messages from
MAILER-DAEMON@mta-rs-dfw01.mxhero.com
So I'm sending emails through mxhero.
How can I get back to normal sending from Google?
+1

Go to inbox after processing email

Alex Ratering 10 years ago updated by Roger Anderson 10 years ago 1
Would be nice to go to the inbox once a mail has been sent through mxHero. That way the user "knows" that it has been sent. Same as default Gmail behavior actually. 
+1

Method Not Allowed Error 405

Luigi Bondurri 11 years ago 0

HI, Just installed but no way to have the google gmail aut....

I've from google gmail (first try to send email) this 

Method Not Allowed

Error 405


+1

Cut subject line

Zaba 10 years ago 0
Hi,

today I sent 2 messages and the subject line was cut when I clicked Send. Is there any character limit in the subject or was it an error?
Thanks.