Welcome to the mxHero Email Toolbox Support & Feedback portal. Please use this forum for suggestions, comments, requests, etc. Use the HelpDesk Forum for support requests. Thank you!

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Emails not sending

Dawn Sowders 10 years ago 0
I was previously able to send messages, but now I get the message:

mxHero usually moves your message to Draft folder in order to send it, but we cannot access your email.
To allow us to send it properly please follow these steps:
  1. Go to your Draft Gmail folder.
  2. Open the message you want to send.
  3. Make a little change inside email's content.
  4. Select mxHero Apps that you want this email to be applied.
  5. Click the Send mxHero Button.
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Using the application of "send later" not received any email that lets cancel it, and need to.

Fernanda Roldan 10 years ago 0
Using the application of "send later" not received any email that lets cancel it, and need to.
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Não consigo marcar a opção de rastreamento total

Apsjr 10 years ago 0
I cant get the select the all tracking. My Google Drive dosent accept this!

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Asking for cloud storage provider.

Jeremy Peters 10 years ago 0
Won't send without selecting a cloud storage provider but I don't know how to do that. How do I do that? 
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Under review

Increase Private Delivery Limit

Tirthankar Das 9 years ago updated by mxhero (Admin) 9 years ago 1
I use mostly for the private delivery feature.  (I Contact professors of many universities and often bcc them with my address in the To field. this is not a good practice they understands it have been sent to multiple people and takes less interest in the matter)

your daily limit is 50 Emails only using private delivery. Your support says that is such so as to prevent abuse. How can one abuse your system. my organization have google apps I can send 2000 emails per day. focurse i have to bcc them as theres no option to "Private Delivery". 

Even bulk email softwares we can configure free gmail account and send 100 emails through SMTP. using private delivery option.

please increase the limit. its jus too low!
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Paid version

Zoran Unger 10 years ago 0
mxHero,
You do realize I will not go to paid subscription before I test ride your free edition. Your mail-gateway get stuck, annoying waiting white screen does not help the image. Act fast or potential customer will go away.
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display image below

Tal Ghag 11 years ago updated 11 years ago 3
Hi, I have included a image within my footer and now when anyone sends an email in Google apps gmail you have to click display image below everytime.  Do you know of a way to bypass that?  Is this common for anyone putting a image into there footer where you have to tell gmail to display image below rather then just display espically from within your domain?


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Gmail mxHero Chrome Extension is and unauthenticated source?

Patty Lagron 9 years ago 0
When I enable the mxHero extension, my gmail page greys out the shield gives me "This page is trying to load scripts from unauthenticated sources."

Help!!
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useless

Paul McGuire 10 years ago 0
useless
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Ugly Logo - an amputee riding his prosthetic ribbon surfboard - WTF!?

amethystwizard 10 years ago 0
This is an amazing app - way better than "right inbox" more features - the only thing thats keeping me from using it, is that the logo is soooo ugly. 
Looks like an amputee riding his prosthetic ribbon surfboard - WTF!?