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+1

Total Track Feature Not Working

Bobby Harsono 9 years ago 0
Chrome Version 40.0.2214.111 m

Installed MXHero ToolBox at 12 February 2015 at 11:56 AM

When i tried to send a mail, and checked the Total Tracking feature, the send button didn't respond anything, i mean it didn't do anything...When i unchecked the feature, the sending process worked..
I have already given permission to my Google Drive as cloud storage..i didn't see anything in there either...

Thank you
+1

Boomerang

Don Partlan 11 years ago updated by Константин Денисенко 11 years ago 6

seems to disable or hide mxhero

+1

Change Time Zone?

Trey Harris 10 years ago 0
I had asked mxHero to remind me of an email at 8:37am this morning, but it just came through at 11:37. I'm guessing it's at the wrong time zone, but it almost caused havoc because I forgot about said email and needed it at 9am today.

How can I change the time zone?
+1

no button in compose window

Matthew Uyesugi 11 years ago updated by alex (CEO) 11 years ago 29

After disabling all extensions and restarting chrome, I still do not see an mxhero send button.

Answer
alex (CEO) 11 years ago

Matt,


There should be one right next to the Gmail Send button. Try reloading your browser.


Let me know.


Thanks!

+1

Please add a comment box to the reminder feature and link to the email that is the reminder set to it.

Toasted Browser 10 years ago 0
Its hard work to set a reminder, but then you have to spend a few minutes looking for the email that the reminder was set on. It should link to the email some how so we shouldn't have to search for the email after being reminded.

Or add a comment box to the reminder feature so that we can add the link to the email it is referring to.
+1

mxHero disables the "unsend" lab in gmail?

Jerry Spallone 11 years ago updated by Roger Anderson 10 years ago 4

mxHero seems to be a great tool that I will integrate into my business emails but there seems to be one issue.  I double and sometimes triple check and email but for some reason, at times, still need to use the unsend option.  After installing and testing mxHero, it seems as though the unsend option no longer appears after sending a message.  


Can this be fixed/updated?


Thank you,

Jerry

+1

Total Tracking not working

Math M 10 years ago updated 10 years ago 1
After about a month of perfect job, mxHero's Tracking and ReplyTimeOut stopped working for my Gmail address. My test mail are received but mxHero doesn't send me any notification :(
+1

Does this work with Mailplane

Aaron Stahl 10 years ago 0
Got numerous Gmail accounts I would love to use this with.  Mailplane is pretty handy for that.  Just curious if this worked with it.  Thank you. 
+1

Scheduling Email For Later... Time selector should allow me to manually enter time instead of using janky sliders

Chris Ivester 10 years ago 0
Currently, when I am trying to schedule the sending of an email for later, I have to use these finicky sliders to select the time that email will be sent. Why not allow me to enter the time manually (much easier) and then select if it will be AM/PM.

Environment:
Mac OSX/Chrome 37
+1

MX Hero In Contextual Top Action Menu in Gmail (Multiselect / Inbox screen) : Multiselect and apply MX Hero actions.

Roger Anderson 10 years ago updated by Ilán Vivanco 10 years ago 2
This is the default Toolbars in my Gmail with No conversations selected.



When I select a conversation it would be ideal to see the MX Hero actions in the inbox view without having to go into each conversation.  See the Menu / Buttons  that appears when I select a message.


As you can see Boomerang is here, It would be ideal if MX hero also comes up with the option to schedule messages from here, otherwise we have to open each message and go in to schedule actions,

Not a biggie but certainly a bother, and could be improved upon.

Expected Result: 
Please put the MX Hero button where the Red box is. Multiselect and apply MX Hero actions.
Cheers.