Welcome to the mxHero Email Toolbox Support & Feedback portal. Please use this forum for suggestions, comments, requests, etc. Use the HelpDesk Forum for support requests. Thank you!

+28

Get rid of the Processing White screen

Roger Anderson 10 years ago updated by Anusree Saseendran 8 years ago 15
Can someone please get rid of the Processing white screen,  Can the processing be done in the background while we have moved on to the next email.

Tthis makes MX hero look slow and .....

Please see if you you can improve this...




PS: Maybe I am asking too much of a free tool, but just asking this will certainly improve the user experience and there are other tools (Albeit Paid) that do that ..
+20
Under review

Emails get stuck in drafts

Andrew Ramirez 11 years ago updated by Dave Plummer 9 years ago 64

Why do all my emails get stuck in drafts when i try to send using mxhero toolbox?

+14

Set default for every email... for example, I'm clicking Track for every single email I send.

P P 10 years ago updated by Dan Gagliardi 10 years ago 1
+11
Under review

No Button

Metapo 9 years ago updated by alex (CEO) 9 years ago 8
The button is not showing up next to the send button in chrome
+6

Recurring Schedule function.

Jason Broderick 10 years ago 0
Hi guys, 

Love what you're doing have been a boomerang user in the past but was always hampered by their 10 email limit. Glad to see you're improving with that.

I would absolutely love to see a "Recurring Email" feature similar to Gmail's native recurring event feature which allows me, for example, to schedule an email to send out Every 3 Weeks, on a Monday at 9am, 3 times - for example! 

This feature would make mxHero my Hero!! 
+6

Firefox

Cristiano Guadagnino 10 years ago updated by Cristos Lianides-Chin 9 years ago 4

Are you thinking about making a Firefox add-on too?

+5

MX hero doesn't work today

Kristel Casaburi 10 years ago updated by Jeremiah Josey 10 years ago 5
MX hero doesn't work today at all on my computer - I am on google aps
+5

Safari - Gmail - App? Anytime soon?

Andrew Sherstad 9 years ago 0
Will there be a Safari - Gmail application anytime soon?  I'm not a fan of Chrome. 
+4

More time options in "Remind me in" an email for follow up : For exp: 7 Days , 1 Month , 1 Year

Roger Anderson 10 years ago updated by Parth Gudhka 10 years ago 8
Please give us more standard options when rescheduling an email for followup


More time options While Rescheduling an email for follow up : For exp:
7 Days , 1 Month , 3 Months 1 Year 

Most of my emails have atleast a week of lag, so having to pick the calendar every time is slow, 

Also If you can do away with the white screen that we get after an email is rescheduled that would help bigtime.
+4

Feature request - Dashboard

Eric Ridley 10 years ago 0
It would be great to have a web-based tracking dashboard to see the collected progress of all tracked emails.